TYPE:ServiceMODEL:TaosYEAR:2024
The dealership was unable to diagnose or repair the issue.
Average Score (162 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
Recall was performed sooner than the 3 hours that I was quoted. Appointment was booked and a rental was provided.
TYPE:SalesMODEL:JettaYEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2023
Thorough, fast, convenient and courteous service!
TYPE:SalesMODEL:AtlasYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2024
While traveling, I stopped in because the gas cap would not open on my new car. They quickly assessed the issue and set me up with a temporary fix so I could finish my trip. Very friendly and helpful staff!
TYPE:ServiceMODEL:JettaYEAR:2018
They took care of the recall and didn’t try to upsale anything else!
TYPE:ServiceMODEL:TiguanYEAR:2024
The service was prompt, efficient and thorough. "Mike", our service manager, got us settled (we were "waiters"), kept us informed of progress and got us settled in the waiting area (which badly needs better seating). Positive experience.
TYPE:ServiceMODEL:TiguanYEAR:2023
TYPE:ServiceMODEL:TiguanYEAR:2024
Always as expeditious as possible. Always courteous, like the sales staff. Great customer care and car service combined. Part of the reason I and three other family members have all purchased and serviced more than one VWs at Valley VW