TYPE:ServiceMODEL:AtlasYEAR:2024
Average Score (162 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2023
TYPE:ServiceMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:ID.4YEAR:2021
TYPE:ServiceMODEL:TiguanYEAR:2024
Service desk young lady was so pleasant not only on the phone but in person from start to finish. Just the sweetest and beautiful young lady. As a single mom who is used to chaos of a toddler and juggling working full time in a dominantly men’s field, I appreciate the kindness and respect she gave. I’m not sure who did my oil change but I dropped off my car and felt like everything was done above and beyond because they changed the oil, topped off all fluids, rotated my tires (I would have not known I needed to), and told me when to return for my next oil change. Genuinely appreciate everyone that day that made it so simple for me.
TYPE:ServiceMODEL:Jetta GLIYEAR:2019
It was so helpful to have our Jetta dropped back to our house after service was done! It was much appreciated.
TYPE:ServiceMODEL:ID.4YEAR:2023
TYPE:SalesMODEL:ID.4YEAR:2024
I only purchased the car for the 3 free years of charging and was told that I would get that. Turns out that was a lie and only gives you 500kwh with is only around 8 charges. I'm incredibly angry, disappointed and frustrated as to why I was lied to about this. I'm now stuck with a car I'm regretting ever purchasing.
TYPE:ServiceMODEL:ID.4YEAR:2022
CMA has a really fine Volkswagen dealership in Staunton. We love our Volkswagen ID 4, and the staff has always been most helpful.
TYPE:SalesMODEL:JettaYEAR:2024
I recently had the pleasure of purchasing a 2024 Volkswagen Jetta, and I must commend the exceptional service provided by Cody McEniry. From the moment I walked into the dealership, Cody made the entire process seamless and enjoyable. Cody was incredibly knowledgeable about the Jetta, patiently answering all my questions and providing detailed information about the car’s features and benefits. He took the time to understand my needs and preferences, ensuring that I found the perfect vehicle that met all my requirements. What truly stood out was Cody's genuine enthusiasm and passion for helping customers. He went above and beyond to make sure I was comfortable and confident in my decision. The test drive was a fantastic experience, and he highlighted all the key aspects of the Jetta, making it clear that this was the right choice for me. The entire purchasing process was smooth and efficient, thanks to Cody's professionalism and attention to detail. He handled all the paperwork with ease and kept me informed every step of the way. I never felt rushed or pressured, which made the experience even more enjoyable. I am absolutely thrilled with my new 2024 Volkswagen Jetta. If you’re in the market for a new car, I highly recommend seeking out Cody for an outstanding and stress-free buying experience.