The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
Kimberly P.06-09-2025
TYPE:ServiceMODEL:TaosYEAR:2023
the booking process is easy, scheduling is super fast and the friendly, quick and attentive service is appreciated. The service staff clearing enjoys what they do based on their friendly banter with each other and welcoming and helpful demeanor to customers.
Rachel T.06-05-2025
TYPE:ServiceMODEL:TiguanYEAR:2020
Jamie P.06-04-2025
TYPE:ServiceMODEL:JettaYEAR:2018
Best customer service by far!
Kristina C.06-04-2025
TYPE:ServiceMODEL:JettaYEAR:2024
Always fast, friendly, and knowledgeable
Terry C.05-22-2025
TYPE:SalesMODEL:Golf RYEAR:2025
The salesman and the sales manager were both outstanding professionals and also very considerate of my time. I would like to only work with them if I could in all future purchases.
Christina M.05-22-2025
TYPE:ServiceMODEL:JettaYEAR:2024
I had a break replacement and they fit me in right a way.
Baylei A.05-19-2025
TYPE:ServiceMODEL:TaosYEAR:2024
there was ZERO communication in regards to the service on my BRAND NEW 2024 vw Taos, all the sudden EVERYTHING need to be fixed and unfortunately the communication was awful not only once but twice. the service dept was full of nice individuals who just couldn't communicate and that led to alot of frustration on our end as first time vw owners.