Average Score (162 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

162 Ratings

4.8 Average

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  • Kimberly P.06-09-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    the booking process is easy, scheduling is super fast and the friendly, quick and attentive service is appreciated. The service staff clearing enjoys what they do based on their friendly banter with each other and welcoming and helpful demeanor to customers.

  • Rachel T.06-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Jamie P.06-04-2025

    TYPE:ServiceMODEL:JettaYEAR:2018

    Best customer service by far!

  • Kristina C.06-04-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Always fast, friendly, and knowledgeable

  • Terry C.05-22-2025

    TYPE:SalesMODEL:Golf RYEAR:2025

    The salesman and the sales manager were both outstanding professionals and also very considerate of my time. I would like to only work with them if I could in all future purchases.

  • Christina M.05-22-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    I had a break replacement and they fit me in right a way.

  • Baylei A.05-19-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    there was ZERO communication in regards to the service on my BRAND NEW 2024 vw Taos, all the sudden EVERYTHING need to be fixed and unfortunately the communication was awful not only once but twice. the service dept was full of nice individuals who just couldn't communicate and that led to alot of frustration on our end as first time vw owners.

  • Michael M.05-12-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

  • Willard K.05-09-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Great Fast Service.

  • Gary M.05-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2024