Average Score (162 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

162 Ratings

4.8 Average

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  • Steven K.05-02-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Great attitude and service for my needs and requests from sales service team overall; fast - prompt - and “above and beyond” attention and work from Cody on my behalf. First class all the way!!!

  • Kathleen S.05-02-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    The car is perfect, salesman was helpful, professional, and patient. Finance and accounting person was also. I paid cash for the vehicle, and post-dated a check one week to ensure money was in my account. The check was cashed five days early. This also happened six years ago when I purchased my 2019 Jetta.

  • Keith M.04-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Ps-panseng A.04-25-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Christopher T.04-21-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Friendly, knowledgeable service and great communication from start to finish.

  • Robin K.04-21-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    Promised service was an hour, and it was just short of that! Service Advisor Mike Cappuzzo was as helpful, gracious, and respectful of my time as could be imagined.

  • George S.04-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Very comprehensive 40,000 mile service. You took care of things that I didn't even know existed!

  • Mary T.04-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Tina S.04-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    The staff and kym were wry accommodating. The found me a loaner car to use for the 2 days my car was in the shop. Thank you

  • Robert W.04-14-2025

    TYPE:ServiceMODEL:ArteonYEAR:2021

    Gave me an update that the issue with my Arteon is steering wheel.