Average Score (162 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

162 Ratings

4.8 Average

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  • Elizabeth T.04-13-2025

    TYPE:ServiceMODEL:ArteonYEAR:2021

    The oil change service was quick and they let me know about any other issues that will need fixing in the future.

  • Ronald S.04-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    The service department at Valley Volkswagen has always been a delightful group with whom to deal. Their service is prompt, fixes the issue, and seems fairly priced.

  • Amanda S.04-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Issue not taken care of

  • Alexa O.04-05-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Great staff! Service was spectacular from the minute I arrived to when I checked out.

  • Justin P.04-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Excellent service, professionalism and knowledge. The mechanic recorded a personalized summary video that I was able to view online. Very convenient and courteous. 10/10

  • Skylar W.04-03-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Margo W.04-03-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    My salesman, Cody, was amazing. Incredibly helpful, very knowledgeable, great attitude, genuine. He was just as excited about VW as I am. I'm so glad I found CMA. I've been dealing with another VW dealership for 20 years, and this past year have been very disappointing in service. I had to find another one! Everyone was very pleasant to work with with great energy. A completely enjoyable experience! Thank you all so much!

  • Cam W.03-28-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Brenda B.03-28-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    T Every team member that my dog and I encountered during our wait time was Valley Friendly. That’s the kind of sincere, gracious interaction that inspires confidence that the job will be done right because everyone at dealership is a stakeholder.

  • Christopher T.03-26-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    My experience was exceptional from start to finish. From my first inquiry about the car to the final sales transaction, everyone I interacted with was very responsive, friendly, and knowledgeable. Communication and negotiations were open and honest (felt great about my deal) and the sales process was fast, easy, and free of gimmicks.