Average Score (162 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

162 Ratings

4.8 Average

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  • Holly L.03-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    At my recent service appointment, Michael was friendly and quick to greet me. He took care of getting my vehicle back in the shop! He's wonderful to work with! Also, Jeanine is always amazing to work with! I feel like she is honest, always listens, and offers excellent advice! I appreciate both Jeanine and Michael in the service department. Thank you!! Holly Thanks a bunch, Jeanine!!

  • Mary T.03-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Emily J.02-24-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    The process went very smoothly and everyone I worked with was very helpful.

  • Deborah D.02-23-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Lisa Y.02-21-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

  • Susan D.02-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Richard H.02-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    A lady knew I came to the service within few times. I told them about my suv needed to fix. They knew that I came too much. They gave me a good reasonable quote price before fixed it. I appreciated it. Thanks

  • Lauryn K.02-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Customer service was great, from phone call to make the appointment to coming in and talking to the staff. Everyone was very kind.

  • Heidi M.02-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I was out of state visiting family when my car acted up. They took me in that same day and got me back on the road. I was very impressed and appreciative.

  • Irvine B.02-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024