Average Score (162 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

162 Ratings

4.8 Average

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  • Clifford G.02-08-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Cindy B.02-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Everything went well thank you!

  • Roger C.02-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Austin C.02-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Santina W.01-30-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Angela C.01-29-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Susan H.01-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    On time and ready for appointment, standard maintenance on vehicle well done and efficient, reception area complimentary items for customers who wait while their cars being serviced, friendly customer service people and good communication.

  • Sandra S.01-27-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    I can’t say enough good about the staff at Valley Volkswagen. The staff was kind, helpful, and very knowledgeable.

  • William H.01-27-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Got my vehicle back 1-24-25 and now on 1-25-25 it’s saying coolant low again after new parts were installed. Haus and checked and sure enough coolant was way low. Service dept was called again on monday1-27-25 and will have to bring in again monday evening

  • Daniel W.01-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    5 *